Skip to content
AutoSecure
FAQ

Frequently asked questions

Can’t find an answer? Contact us.

What exactly does AutoSecure do?

AutoSecure is a platform for authorized account-security workflows, license management and a digital marketplace. It stores persistent business data in PostgreSQL and enforces authorization on the server for every protected action.

Do you scan accounts without permission?

No. Every security job requires a documented consent record tying the subject to the requesting tenant. Without it, a job cannot leave the CONSENT_PENDING state.

How are payments handled?

A payment provider (for example Stripe) handles card data; AutoSecure never stores full card numbers. Licenses and orders are activated only after a verified server-side payment status — not from a browser redirect.

Can I cancel or downgrade?

Yes. Subscriptions can be cancelled or changed; the license keeps a defined grace period before it expires, and the change is recorded in the audit log.

Is the data multi-tenant safe?

Tenant-scoped rows carry an orgId, and every protected read and write is scoped to the caller's membership. Cross-tenant access is covered by dedicated tests.